Frequent Asked Questions

Has my order been processed?

After your payment is processed, you'll be directed to a confirmation page and receive an email with your order details. If you don't see it in your inbox, check your spam folder. If it's still missing, please contact us with your order details through our contact form.

How long does it take for orders to be delivered?

We ship orders every Thursday. Once your order is on its way, you'll receive a tracking number. Delivery times vary by shipping address.

Do you deliver worldwide?

Yes. Shipping costs are calculated once you enter your delivery address.

What should I do if I receive a defective item?

We take quality seriously. If you find any defects, please contact us via our contact form and provide a photo of the damage and packaging. We'll handle the rest.

Are the prints shipped with frames included?

Only the XL size (ART) comes custom-framed in natural wood. Please refer to our size guide for precise measurements.

Where can I physically view the artworks?

Click here to see where we're at.

Is it possible to request a custom design?

Yes! We take pride in crafting exclusive designs personalized to your needs, whether for yourself, your business, or any special occasion. Contact us to discuss your ideas and let us bring them to life.

How can I become a reseller of Ampersand Lab artworks?

Please contact us with details about your business and your intentions. We'll get back to you as soon as possible to discuss collaboration opportunities.

For further details on our terms and conditions, kindly refer to our legal notice.